As a coach, you have many responsibilities and must deal with a wide array of situations. But there are still some basic principles you can follow to be an effective coach which I extracted from the book.
Build talent - an important first step is to study the team members, to learn about their potentialities, and to see how to help them improve.Set high standard - to recognize where and how proven methods can be used and then helping the team members to use these method consistently.Focuse on success - your focuse must be on succeeding with project and team.Focuse on improvement - focuse on gradual improvement, help members learn from the project and motivate them to follow the process even better the next time.Improve in steps - insist on quality work is important, insist on perfection.Celebrate every step - focuse on the improvement the member have made and cheer every achievement, no matter how small.Reason for TSP lunch:
to produce the team plan and to get management's agreementto build the TSP teamto build the team's ability to produce plans and to sell plans to managmentto build the team's confidence in their ability to do quality work, even in the face of sever pressure and strss, this is the most important.
